Prysmian is the biggest cable manufacturer in Australia. We produce energy and telecom cable to supply local and regional demand. I work for Prysmian’s telecom plant in Dee Why with responsibility to ensure the quality of our product.
I am currently working as a Quality engineer for Telecom plant in Australia. I am part of the team managing the quality of copper and optical cable product for NBN project, Telstra, and other customers. Working in prysmian is exciting yet challenging. The opportunity to work in a highly competitive market is very stimulating. I spend most of my time to deal with customer complaint, process non-conformities, and supplier complaint in daily basis. In order to improve the manufacturing efficiency and reduce the cost of poor quality, I collaborate with other departments and work together to find solutions. Furthermore, I also do the process audits, equipment calibration, and support laboratory for special cable testing.
Our main job is to make sure Australian get fast internet by providing them with good quality telecom cable.
I was born in small town in East Java of Indonesia and lived there until I move to a bigger city to attend university in Bandung. I got my Engineering Physics degree from Institut Teknologi Bandung in 2014 and then move to Cilegon to work for an American Petrochemical company as Electrical and Instrumentation Engineer. I was in charge to lead a team consist of supervisor and electricians to handle plant maintenance and projects. In March 2015 I joined Prysmian Graduate Program and was assigned to different departments in different countries within ASEAN as part of the job rotation. Prior to the completion of job rotation, the company assigned me to work in Quality Department in Prysmian Australia and New Zaeland.
Yes. But not everyone will be capable to be a good quality engineer. Work in quality department needs some special attributes. In addition to strong technical background, the engineer must have objective mindset as well as cooperative attitude. A quality engineer must be able to be a team leader as well as team player but maintain the independent thoughts.
The best thing about being a Quality Engineer is the opportunity to learn different things and work with different departments to solve problems. Most problem I received everyday are unique. They need to be resolved in different ways. Some problems may need simple solution, other may require deep analysis and improvement project to tackle the issue.
My job is not physically demanding but it requires a lot of energy to analyse problems, and work with other people to solve the issues. The biggest obstacle for a quality engineer is our colleagues. To solve issues, a quality engineer mostly needs to work with other departments. So, the capability to persuade others to work together and being cooperative is very essential to define the result.
Be creative, active, and humble. In the workplace, creativity to solve problem is critical. If the conventional method doesn’t work well, you need to think out of the box to find a way. Some people are too busy with their own problem and they are reluctant to share their knowledge. In order to learn, you need to be active and keep your self-enthusiasm. Don’t forget to stay humble at the same time.